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Blogs > openwm > Just a Thought

Attitude  

openwm 58M
1313 posts
3/6/2011 1:31 pm
Attitude

Yesterday, we had some errands to run and shopping to do in the morning so I didn't get to be as lazy as I had wanted too. The low tire pressure light came on on the wife's vehicle again so we went to the tire place to get it taken care of. When we got there, the place was packed. So instead of just driving up and having it taken care of, I decided to walk inside and wait to speak with someone.

As I'm standing in line behind others, in walks this man. he marches straight up to the counter cutting several of us off. He starts making demands and drawing attention from the entire store. As the worker politely tells him to please wait his turn, this only seems to aggravate the man even more. When this same worker finishes with his customer, he looks past the irritated man and begins to assist the next guy.

Now I can recall myself being just as upset and irritated before so I really did understand this guy's emotions. When he realizes that the store workers will not assist him out of turn, he looks directly at me and begins to attempt to justify his anger and needs. Surprisingly even to myself, I spoke back to him without harshness and stated to him that there were people in front of him. me being one of them and he just needs to calm down and wait his turn. I assured him that this particular store will take care of his needs. Even though they may have made a mistake the day before, be patient and they will resolve their issue. Our conversation continued and so did his attitude. I finally told him in a calm voice that his attitude will only bring about more attitude issues.

He told me he wishes he had my better attitude. I assured him I wasn't always that calm but again promised him that his matter would be taken care of. Right after that, I was called up to the counter. They took care of me immediately and told me where to pull the car. When we walked outside, the store manager who had witnessed the entire scene reached out his hand to me and thanked me for calming the gentleman down and restoring order in his shop.

Now I'm not normally the one to intervene in situation that don't necessarily involve me but in this particular circumstance, I guess I was the right voice of reason. The neat part about the whole thing is that one circumstance seemed to create a positive environment that worked its way throughout the remainder of my day. Keeping a good attitude and outlook always manages to make my world a happier place.

So how is your weekend proceeding?

openwm 58M
6971 posts
4/11/2011 3:41 am

 Thanks you.


rm_ISORareGem 60F
8183 posts
4/10/2011 11:30 pm

 nice job!!!!!
what the world needs now..........


openwm 58M
6971 posts
3/7/2011 5:38 am
    Quoting rm_always_lily:
    ^5! You handled the situation very well. A good attitude makes such a difference. So many people would have let it get to them. Glad you had a nice day.
It felt good to make a ugly situation a better one not just for myself but for those involved and those around the situation.


rm_always_lily 72F
1012 posts
3/7/2011 5:04 am

 ^5! You handled the situation very well. A good attitude makes such a difference. So many people would have let it get to them. Glad you had a nice day.


openwm 58M
6971 posts
3/6/2011 5:07 pm
    Quoting  :
Both positively and negatively.


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