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| Blogs > 49plus20 > INTROSPECTIVE FORNICATION |
Lines... Lines... LINES!!!
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Lines... Lines... LINES!!! Has anyone else noticed? Or is it just me and my Norco induced sensitivity. Lines have stretched everywhere You go! Doctors, Pharmacy, grocery stores, traffic stops!!! The geek squad for god's sake! Even cyber lines have gotten longer... "Could you hold please?"... For customer service dial 9.... Our office hours are 8:00-5:00 Eastern Standard Time.... Then there are the lines under my eyes...but I digress! Lines don't just happen..They are planned..they are made to look shorter than they really are (Disneyland, Magic Mountain..etc) all scientifically tested to ensure maximum PROFIT! Back in my younger days I used to work for Six Flags Corporation... I was the Director of Operations Analysis...one of my jobs was to measure how long lines could reach before the "Guests" satisfaction index took a major hit... So the point is I KNOW OF WHAT I SPEAK! Which brings me back to my point.. Lines are getting longer by design to maximize profit... The other day I was on a Cyber line... That is what I call it when you make a phone call and are placed on a phone maze hell to make a decision as to what department you want to talk to... When you finally find the right department you are told there is no one there to take your call to leave a message.... BUT IT GETS BETTER FOLKS... You with me here??? When the beep comes for you to leave the message you get "SORRY, this mail box is full and can not take any mire messages... Please call again later... SLAM... Expletives come out of your mouth and you just have this need to choke the living crap out if someone... But you can't.. As screwed up as the people on the other end are your choices have been limited and you are stuck! The choice has been made that since you have no other options, service is irrelevant. They can treat you like crap and, make you wait so they don't have to add a second receptionist.. And in doing so they maximize their bottom line at your experience..your time and aggravation is not their concern... Then there is the lines first thing in the morning when you just have to have a strong cup of Java and the person at the head of the line pulls out the FU FU COFFEE request for the whole office! SERIOUSLY? You want a skinny machiado late with a triple shot of decaf? SERIOUSLY HELLOOO STARBUCKS... Can we get a line for serious coffee drinkers and one for Fu Fu drinkers ... Please? Yes... Lines have gotten out of hand! Did I miss anything?   
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I am usually very easy going about waiting. I can make conversation in any line. It is another thing all together when I am in phone hell. I hate the prompts that have you pressing numbers to direct you to the "right" person. Verizon is the worst! Great blog!
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Agreed on Verizon. I wish they had some competition thst was reliabke so I could dump them. My problem with lines latelly has a lot to do with my back pain. Standing still is one of the worst things I can do for the pain. It literally feels like someone has taken a baseball bat to my hips and that is just before they go numb....Can't wait for my surgery but... You guessed it... There is a waiting line until September 25! I feel really bad for senior citizens waiting in lines with walkers and wheel chairs... They will never eait behind me again!
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Hi 49! I don't usually mind waiting in line. Notice that I said "usually"? Smiles. However, the phone thing drives me crazy. I was trying to get ahold of the IRS a few weeks ago now......I tried several different numbers that were listed on their website. Of course, I got all the phone prompts. They didn't make it easy ....I waited on hold for over 3.5 hours before I finally got to a person....who took all my information and why I was calling, then said her computer was slow and I would have to call back. WHAT???? I told her no, and asked her to please transfer me to a supervisor....she said there wasn't one available (how'd I already guess that was what she was going to say)? I then asked her to transfer me to a coworker who could take my call. Again, No. I was so angry I just lost it and started to cry (would have preferred not to...but that is what happened). She then had the audacity to tell me that crying wouldn't help me. (Like I could help it)???? WTF??? Grrrrr.......... anyway, she hung up on me then. Then I went from crying to sobbing and into a huge panic attack. I couldn't breathe right. Two days later, my chest still hurt from what I thought was crying so hard. So, I can handle physical lines, the ones you stand in........but apparently not the ones at the IRS. Hugs and kisses.....I hope your surgery gives you relief. Voice 
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Hi 49! I don't usually mind waiting in line. Notice that I said "usually"? Smiles. However, the phone thing drives me crazy. I was trying to get ahold of the IRS a few weeks ago now......I tried several different numbers that were listed on their website. Of course, I got all the phone prompts. They didn't make it easy ....I waited on hold for over 3.5 hours before I finally got to a person....who took all my information and why I was calling, then said her computer was slow and I would have to call back. WHAT???? I told her no, and asked her to please transfer me to a supervisor....she said there wasn't one available (how'd I already guess that was what she was going to say)? I then asked her to transfer me to a coworker who could take my call. Again, No. I was so angry I just lost it and started to cry (would have preferred not to...but that is what happened). She then had the audacity to tell me that crying wouldn't help me. (Like I could help it)???? WTF??? Grrrrr.......... anyway, she hung up on me then. Then I went from crying to sobbing and into a huge panic attack. I couldn't breathe right. Two days later, my chest still hurt from what I thought was crying so hard. So, I can handle physical lines, the ones you stand in........but apparently not the ones at the IRS. Hugs and kisses.....I hope your surgery gives you relief. Voice They do it on purpose so you give up and give them what they want!
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I was going to agree with you about Verizin... But then I read Voice's responce and she has a Winner... THE IRS takes the kake hands down!
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